Pretoria:The National Consumer Commission (NCC) has announced a safety recall affecting 23,667 vehicles, including Chery Tiggo 4, Omoda C5, and Chery Tiggo 8 Pro Max 2.0 models.
According to South African Government News Agency, the recall primarily involves 17,508 Chery Tiggo 4 vehicles sold between October 17, 2023, and March 27, 2024. These vehicles may have welding irregularities at the rear axle sleeve, potentially causing the rear axle to dislodge and result in a rear suspension collapse.
In addition, 3,474 Chery Tiggo 8 Pro Max 2.0 vehicles manufactured from May 20, 2026, are affected due to a different issue. The NCC states that the front brake-pipe may come into contact with the turbocharger assembly, leading to wear and potential brake-fluid leakage. This could impair braking performance and increase stopping distances, posing a risk of collision, serious injury, or death.
Furthermore, 2,685 Omoda C5 vehicles available for sale nationwide between February 2023 and July 2026 are also recalled. They may have welding defects in the rear axle sleeve, which could cause similar rear suspension issues.
Owners of affected vehicles are advised to visit authorized dealerships for inspections and possible repairs. They can verify their vehicle's VIN on Chery’s website and contact authorized dealerships or the contact center to arrange towing if the vehicle is unsafe to drive. Remedial work will be performed at no cost to consumers.
NCC Acting Commissioner Hardin Ratshisusu emphasized the importance of consumers responding to the recall and reminded suppliers of their obligation to notify the NCC of any product recalls. The NCC is conducting a separate investigation into allegations that Chery recalled certain vehicles without informing the commission.
For questions or queries, individuals can contact [email protected].