Tunis: A new “distance selling” service has been launched on Tuesday by the national flag carrier Tunisair through its call centre.
“Customers can book, buy a ticket, a service or even change a Tunisair ticket at any time, with the help of one of the company’s teleoperators,” the carrier said.
“They can also access flight fares and timetables, as well as the associated fare conditions, to book and pay in complete security via a secure link, which will be sent to them instantly,” Tunisair specified.
The call centre handles customer calls 7 days a week, from Monday to Saturday from 8.00 am to 6.00 pm, and on Sundays from 8.00 am to 2.00 pm.
Source: Agence Tunis Afrique Presse