MCI enters Cape Town South Africa with the Acquisition of Cloud CX QA and BPO Provider BYC Aqua
MIAMI BEACH, Fla., Feb. 19, 2024 (GLOBE NEWSWIRE) — MCI BPO (MCI), a globally recognized leader in business process outsourcing (BPO) and customer experience (CX) solutions, today announces the acquisition of, BYC Aqua (BYC), a preeminent South African BPO and Call Center CX Quality Assurance (QA) technology and as-a-Service solution. The MCI acquisition furthers MCI’s strategic expansion […]